Global Data Privacy: What the Consumer Really Thinks

• Over half of surveyed consumers (53%) agree that the exchange of personal information is essential for the smooth running of modern society

• Consumers are increasingly comfortable with data sharing, especially if there is a clear benefit of doing so

• The vast majority of global consumers (82%) are also prepared to engage with the data economy in 2022

These findings come from the 2022 Global Data Privacy: What the Consumer Really Thinks report. The second edition of this report now covers 16 countries representing over half the world's population. 

Trust in an organisation remains the most important factor driving consumers' willingness to share personal information with a company. Across the 16 countries surveyed, 38% of consumers rank 'trust in an organisation' in the top three factors that make them happy to share data with an organisation. 

Enhanced global privacy standards has a notable impact on consumers 

Since 2018’s edition of this research, which surveyed 10 of the same markets, many countries have implemented new or updated data protection legislation.

When making like-for-like comparisons between 2018 and 2022, there are some important trends observed that show an increasingly positive public sentiment to data exchange:

• In 2022, almost half (46%) of global consumers feel more comfortable with the notion of data exchange with businesses – up from 40% in 2018

• 48% of consumers stated data exchange as essential for the running of modern society – rising significantly from 41% of the population who stated this back in 2018

• The rise of the "Data Unconcerned" group; people who show little or no concern about their data privacy. 31% of the population now fall into this category - up from 26% in 2018

Read the full global report here.