Membership
The Thread Team
Agency
London & South East
The Thread Team is a London-based consultancy founded in 2015, specialising in data-driven customer engagement.
It helps brands deliver personalised experiences at scale using AI, technology, and behavioural insights.
Its work has delivered measurable uplifts in customer spend and loyalty.
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700+ organisations. 27,000 marketers. One mission.
We’re uniting the marketing world with our innovative and inspiring customer-first approach. We provide resources, training, and support to empower marketers to ensure responsible data use, meaningful connections and sustainable success.