Advertiser
Any person or company that initiates a commercial communication to promote its products, services or aims
BMPS
The Baby Mailing Preference Service
Client
An advertiser, or agency acting on the advertiser’s behalf
The Code
This “Code” or “the Code” is the DMA Code of Practice 4th Edition
Commercial communication
Any communication that carries a marketing message: including sales promotions, fundraising and all advertising
The Commission / DMC
The Direct Marketing Commission
Consumer
The potential or actual end user of a product or service
CTPS
The Corporate Telephone Preference Service
Customer
An individual who has made a purchase or who has entered into negotiations with the relevant business
Data
Information gathered or stored for analytical, decision-making or marketing purposes
Data controller
A person or organisation involved in deciding how data is processed, stored or used
Data processor
A person or organisation who collects, stores or deals with personal data on behalf of a data controller (including a list broker/manager)
Data processing
Collecting, storing, processing or using information: including its destruction, transmission, sharing or other use
Direct marketing
Any marketing communication to an identified individual
The DMA
The Direct Marketing Association (UK) Ltd
European Economic Area (EEA)
The member states of the EU plus Norway, Iceland and Liechtenstein
FPS
The Facsimile Preference Service
Member
A company or organisation that has been accepted into, remains within and is bound by the terms and conditions of the DMA
MPS
The Mailing Preference Service
Number scanning activities
Any activity designed to establish the validity of telephone numbers
One-to-one marketing
Any marketing communication to an identified individual
PECR
Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended
Personal data
Information from which a living individual can be identified
Data might be personal if it could potentially be combined with other information to identify an individual, even where they are not named
This includes business information and email addresses
Random number dialling
Randomly dialling to find valid phone numbers
Recipient
Any natural or legal person, including a sole trader or a partnership, who receives a commercial communication
Sensitive personal data
Personal data relating to racial or ethnic origin, sexual life, political opinions, trade union membership, religious beliefs, physical or mental health, any criminal offence, alleged offence or legal proceedings, the disposal of such proceedings and the sentence of any court in such proceedings
Sequential dialling
Calling digits in numerical order to find valid phone numbers
SMS
Communication sent via a mobile handset using text, picture or video messaging
Suppression file
A list of individuals who have opted-out of all future marketing communications
Third party
Any person or organisation other than the advertiser (with the exception of data processors).
This includes associated and/or affiliated companies
TPS
The Telephone Preference Service
Unsolicited commercial communication
One-to-one marketing to a consumer with whom the sender does not have an ongoing commercial or contractual relationship or where such direct marketing is otherwise uninvited
Vulnerable consumers
Includes, but not limited to, the elderly, people with disabilities and those for whom English is not their first language
Your Choice
A DMA scheme through which householders can register their wish to not receive unaddressed items to their home address from DMA members