Get to know our council and committee members and find out what they do.
For more information please
contact the DMA.
The Direct Marketing Association
DMA House
70 Margaret Street
London W1W 8SS
Tel: 020 7291 3300
Fax: 020 7291 3301


Social Media Council

The DMA's Social Media Council promotes the use of social media as a dynamic direct marketing channel. The Council's goal is to enhance the social media capabilities and ROI of DMA members through developing best practice, producing cutting edge research and hosting knowledge and insight events.

Over the past few years, social media has reshaped the online world. The foundation of social media lies in the creation of networks of friends, families and colleagues. However, while the likes of Facebook and Twitter were first created as platforms for amateur user-generated content for people to share with their friends and peers, social media is now a primary channel for direct marketers.

The defining characteristics of social media - two-way communication with engaged networks of likeminded people, and the ability to share self-produced content - is what renders it an inviting marketing channel. Social media offers brands and direct marketers the opportunity to participate in these targeted communities in socially acceptable ways that generates a measurable consumer response and reduces the cost of sales.

Today, the opportunities for marketers are extraordinary. Social media brands such as Facebook, LinkedIn, Twitter, YouTube, MySpace, Flickr, Delicious, Google+ and all provide platforms for engagement; a new breed of monitoring and marketing solutions provide marketers with the tools to plan, execute, measure and optimise social media programmes across these platforms.

The DMA formed the Social Media Council to take the lead role in developing the nascent social media marketing sector. The Group comprises 15 senior marketers from brands, agencies and vendors who devise and implement strategy. Three hubs within the Group meet on a monthly basis to drive projects covering legislation and best practice; research and benchmarking; and communications and events.

The Council welcomes all DMA members who have a strong interest in social media.

If you’d like to find out more about the council’s work or the sector please email
List of Members


Leo Hugo, Hugo & Co
  Julie Atherton, Indicia
  Joel Davis, agency:2
  Janine Ococks, Aegon Direct Marketing Services Europe
  Tom Harding, Osborne Clarke
  Tamasine Johnson, National Trust
  Rupert Harrison, Possible
  Serena Wilson, Hemingway Design
Co-opted Members  
  Simon J. Hughes, Microsoft
  Kay Hammond, Tamba
  Henry Arkell, Manning Gottlieb OMD
  Jai Kotecha, Ogilvy Public Relations Worldwide
  Simon Low, Facebook
  Lynsey Sweales, SocialB
  Shwan Hamidi, Elvis
Working Party Members  
  Alison Traboulsi, agency:2
  Simeon Lando, Epsilon
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