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Councils

Get to know our council and committee members and find out what they do.
For more information please
contact the DMA.
The Direct Marketing Association
DMA House
70 Margaret Street
London W1W 8SS
Tel: 020 7291 3300
Fax: 020 7291 3301


DMA VAT Helpdesk

Avoid the VAT trap!

Negotiating the complexities of VAT rules concerning the supply of print-based marketing services and goods can be tough; get it wrong and you could face being slapped with a hefty VAT bill by HMRC.

To help you stay on the right side of the regulations and avoid costly mistakes, we’ve set up the free-to-use VAT Helpdesk in conjunction with Zero VAT – an exclusive benefit for DMA members.

Supplier beware
Failing to charge your client for VAT on print-based marketing goods and services that are VAT chargeable can leave you severely out of pocket when HMRC comes calling. Of course, ignorance is no defence. 

While HMRC has published guidelines on how to interpret the rules concerning VAT charges for print-based marketing services and goods, it’s left many companies none the wiser.

Contacting our experts by phone or email will provide you with immediate practical, jargon-free advice on understanding your VAT liabilities.

  • Do you understand the VAT implications of servicing clients in the financial services (FS), health services and charity sectors?
  • Do you know how to classify your products and services within the three rates of VAT: standard, reduced and zero?
  • Do you how to help your clients in the FS, health services and charity sectors save money through the use of zero-rated VAT goods and services?

If you’ve answered ‘no’ to at least one of these questions, then make sure you don’t fall foul of the rules by contacting us during regular office hours on: 020 7291 3360

Or email your questions to: compliance@dma.org.uk

We’ve also produced our own guidelines on interpreting VAT rules for print-based marketing goods and services. 

Please note
The VAT Helpdesk is specifically for marketers wanting guidance on print marketing VAT regulations only, and is not open to giving comprehensive advice on all VAT issues.

Want VAT advice, but not a DMA member?
Our VAT Helpdesk is a free benefit for exclusive use by DMA members. If you want to save money on consulting VAT experts, as well as avoid the risk of making costly mistakes, find out about joining today. 

Our membership team will be pleased to explain you how DMA membership can save you money and help you to do better business. 

Contact the membership team