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Digital consumers set to get new rights in the draft Consumer Rights Bill announced in the Queen's Speech.
Tue 28 May 2013 9:45 BST
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This whitepaper by Neopost talks about improving customer communications.
Tue 21 May 2013 4:38 BST
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The OFT clamps down on payday lenders and calls for the sector to mend its ways or face the consequences.
Mon 25 March 2013 5:26 GMT
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The ICO has published guidance to help employers understand and minimise the data risks associated with employees bringing their own device to work.
Mon 25 March 2013 5:22 GMT
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MPs get tough on nuisance calls, urging businesses to tackle the issue voluntarily to avoid further legislation.
Mon 25 March 2013 5:02 GMT
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This is the only marketing study which tracks both consumer and marketer opinion and highlights the GAP between what consumers are doing and what marketers think they are doing. Now read the results f
Fri 22 March 2013 4:58 GMT
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The Content Marketing Institute (CMI) and the Direct Marketing Association UK (DMA) are pleased to present this premier study of content marketing in the UK. Whilst the primary focus of this report is
Thu 21 March 2013 3:49 GMT
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This Infographic published today (6 March 2013) by the Direct Marketing Association (DMA), brings together data and insight on the financial services market from a consumers point of view. Run in Dece
Fri 01 March 2013 12:30 GMT
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This, the latest Financial services tracking survey, brings together data and insight on our market. Run in December 2012, the survey continues to provide a useful barometer for all our members.
Fri 01 March 2013 12:14 GMT
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04 Jun 2013 10:46 BST
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31 May 2013 13:20 BST
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18 Apr 2013 10:03 BST
