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Councils

Get to know our council and committee members and find out what they do.
For more information please
contact the DMA.
The Direct Marketing Association
DMA House
70 Margaret Street
London W1W 8SS
Tel: 020 7291 3300
Fax: 020 7291 3301


Contact Centres and Telemarketing

Businesses that sell goods and services online or off-premises to consumers, along with businesses that sell digital content, will see big changes when the Consumer Contracts Regulations 2013 come in
Fri 04 July 2014 9:33 BST

  
Ofcom has confirmed that it will introduce unbundled tariffs for 084, 087, 09 and 118 numbers and calls to 080 and 116 numbers will be free for consumers from summer 2015.
Tue 24 June 2014 9:00 BST

  
EU privacy laws will apply to non-European businesses
Tue 27 May 2014 10:12 BST

  
This white paper describes the basic principles of Live Person Detection and its advantages. In its essence, the idea is a simple yet subtle one. Instead of looking for answering machines the system l
Tue 29 April 2014 11:21 BST

  
Businesses need to prepare for a new world order where consumers are more aware than ever of their privacy/data protection rights, says the Information Commissioner’s Office. Report by James Milliga
Thu 27 March 2014 9:05 GMT

  
The Customer Acquisition Barometer puts a spotlight on the way in which companies gain new customers in the fast-changing worlds of online and offline marketing, looking at it from the marketer’s an
Wed 26 March 2014 10:36 GMT

  
The Customer Acquisition Barometer puts a spotlight on the way in which companies gain new customers in the fast-changing worlds of online and offline marketing, looking at it from the marketer’s an
Wed 26 March 2014 10:34 GMT

  
The International Federation of DMA’s has committed to undertaking an annual benchmarking study that provides and insight into how organisations worldwide are approaching marketing and advertising.
Thu 06 March 2014 4:52 GMT

  
Consumer concerns about sales calls reported to the Information Commissioner's Office fell in December 2013 to their lowest level since October 2012.
Tue 25 February 2014 8:45 GMT

  
The ICO wants to focus on organisations that get data protection wrong repeatedly and take action against those who commit serious breaches of the data protection legislation as part of a new approach
Tue 28 January 2014 8:52 GMT

  

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