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Commitment Scheme

The Response Management Commitment Scheme is designed for all DMA Supplier members who carry out response handling services in-house. The aim of the scheme is to give clients looking for response handling services greater confidence in the response handling sector, knowing that these companies are committed to high industry standards and codes of practice.
All members who sign up to the scheme and are awarded the status of ‘Response Management Specialist' are given priority listing, with the 'Response Management Specialist' logo against their company, on the online DMA member directory. They also receive free issue leaflets and pdf's allowing them to promote their membership of the scheme. The DMA online directory currently receives 300 hits per day via the DMA website, and is an essential tool for both suppliers and clients within the DM industry.

Membership of the scheme is free of charge to DMA Members. Suppliers who wish to apply for this scheme are required to complete a checklist to confirm that their company meets the requirements of the scheme. This information is then verified through a site visit carried out by a member of the DMA Compliance team, and a Response Management Council practitioner member, prior to approval.

The Commitment Scheme, whilst separate to Accredited Response Management Scheme can be seen as a precursor to the more demanding full accreditation. For more information please email rmcs@dma.org.uk or call the DMA on 020 7291 3300.

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For more information please contact the DMA.

Phone: 020 7291 3300

Email: response@dma.org.uk
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The DMA promotes direct marketing and informs consumers of the safeguards that exist, and promotes the DMA as their protector, contact point and regulator of best practice.

THE DIRECT MARKETING ASSOCIATION (UK) LTD. TEL: 020 7291 3300 EMAIL: INFO@DMA.ORG.UK
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