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Information/FAQs

A selection of informative and educational documents to support best practice and the effective use of data.
A-Z of Data
click to view/download this PDF file (327KB) A-Z of Data   (Published: 21 Jun 2005 - 327KB)
Glossary of general data related terms for direct marketers
Fast Facts
click to view/download this HTML file (6KB) Fast Facts - suppression products and volumes update March 10   (Published: 16 Apr 2010 - 6KB)
With high standards in data hygiene now a pre-requisite for direct marketers, being up to date with suppression products and volumes is essential. Fast Facts suppression update from the Data Council supplies all the information you will need.
click to view/download this HTML file (6KB) Fast Facts - suppression products and volumes update March 09   (Published: 20 Apr 2009 - 6KB)
With high standards in data hygiene now a pre-requisite for direct marketers, being up to date with suppression products and volumes is essential. Fast Facts suppression update from the Data Council supplies all the information you will need.
click to view/download this PDF file (24KB) Fast Facts - suppression products and volumes update   (Published: 2 Jan 2008 - 24KB)
With high standards in data hygiene now a pre-requisite for direct marketers, being up to date with suppression products and volumes is essential. Fast Facts suppression update from the Data Council supplies all the information you will need.
click to view/download this PDF file (31KB) Fast Facts - suppression products and volumes update   (Published: 21 Sep 2007 - 31KB)
With high standards in data hygiene now a pre-requisite for direct marketers, being up to date with suppression products and volumes is essential. Fast Facts suppression update from the Data Council supplies all the information you will need.
click to view/download this PDF file (26KB) Fast Facts - suppression products and volumes update   (Published: 16 Jul 2007 - 26KB)
With high standards in data hygiene now a pre-requisite for direct marketers, being up to date with suppression products and volumes is essential. Fast Facts suppression update from the Data Council supplies all the information you will need.
click to view/download this PDF file (26KB) Fast facts - Suppression products and volumes update   (Published: 6 Feb 2007 - 26KB)
With high standards in data hygiene now a pre-requisite for direct marketers, being up to date with suppression products and volumes is essential. Fast Facts Suppression from the Data Council supplies all the information you will need…
Data Speak
click to view/download this PDF file (27KB) Why should a client join a DMA Council   (Published: 15 Apr 2010 - 27KB)
click to view/download this PDF file (28KB) Data Speak January 2008   (Published: 18 Dec 2007 - 28KB)
In this issue of Data Speak, Mark Roy writes about environmental issues to consider for the New Year.
click to view/download this PDF file (30KB) Data Speak December 2007   (Published: 27 Nov 2007 - 30KB)
Mark Chipperfield explains why data is not only important for people working with data.
click to view/download this PDF file (28KB) Data Speak November 2007   (Published: 30 Oct 2007 - 28KB)
Iain Lovatt argues the case of opt-out and explains why the industry should follow this course.
click to view/download this PDF file (35KB) Data Speak October 2007   (Published: 24 Sep 2007 - 35KB)
Adrian Gregory talks about the threats data misuse poses on the direct marketing industry.
click to view/download this PDF file (44KB) Data Speak September 2007   (Published: 11 Sep 2007 - 44KB)
Chris Morris advises readers on how to make sure your DM is up for the environmental challenge. For more information on how the DMA is meeting the environmental please read Green Matters.
click to view/download this PDF file (33KB) Data Speak August 2007   (Published: 28 Aug 2007 - 33KB)
Tim Drye explains the spectrum of data, the pitfalls of dealing with data and how data, if used correctly, can give insight into the way people behave.
click to view/download this PDF file (56KB) Data Speak April 2007   (Published: 23 Apr 2007 - 56KB)
How to be prepared for dissatisfied customers, leave them satisfied with your service and more likely to come back to you in future - Mark Arnold of DLG advises on incorporating dealing with potential consumer complaints into your campaigns.
click to view/download this PDF file (43KB) Data Speak - February 2007   (Published: 27 Feb 2007 - 43KB)
What''s new! Twenty years of data under the microscope...This year sees the celebration of 20 years of the IDM, a milestone which has set Scott Logie of occam-dm thinking about what progress and changes the dm industry has seen over the past two decades.
click to view/download this PDF file (41KB) Data Speak - January 2007   (Published: 22 Jan 2007 - 41KB)
In this month’s Data Speak, Chris Duncan questions whether the “single customer view” is attainable in practical terms and, if not, what the long term implications are for data strategies...
Case Studies
click to view/download this PDF file (456KB) Silver and Bronze Award winners 2009   (Published: 15 Apr 2010 - 456KB)
click to view/download this PDF file (907KB) Gold Award winner 2009   (Published: 15 Apr 2010 - 907KB)
click to view/download this PDF file (1.18MB) ''50 Pints or a TV Licence?'' Case Study   (Published: 9 Oct 2007 - 1.18MB)
How an integrated campaign made student TV Licences ‘the norm’ over evasion on-campus - campaign for BBC TV Licensing by Proximity London
click to view/download this PDF file (113KB) Getting to the heart of data   (Published: 20 Feb 2007 - 113KB)
For national charity Heart Research UK, having a database fit for marketing use was essential to their growth plans. In this case study see how data-engineering consultancy Rocket Science cleaned and enhanced an existing database with the resulting 14% increase in donations...
Benchmarking
click to view/download this HTML file (9KB) Fast Facts - Data Council guide to suppression file match rates   (Published: 8 Jan 2010 - 9KB)
A simple guide to help gauge the typical match rates you can expect when matching customer and prospect data to industry suppression and data cleansing files.
General
click to view/download this PDF file (288KB) Data Quality Audit Report (Summary)   (Published: 13 Aug 2007 - 288KB)
This survey, covering views of over 30 of the top UK companies, is the most extensive practitioner survey of data quality to-date. It covers the Financial Services, Utilities, Telecoms and Retail sectors.
click to view/download this PDF file (53KB) World Intelligence - Reaching out on a global scale   (Published: 26 Sep 2006 - 53KB)
Since its launch in May, the World Intelligence website has received a great deal of interest, both from DMA members and other DMA’s across the globe. Fedelma Good, chair of the working party responsible for the website, gives us a progress report and looks at the potential of the resource.
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For more information please contact the DMA.

Phone: 020 7291 3300

Email: data@dma.org.uk
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The DMA promotes direct marketing and informs consumers of the safeguards that exist, and promotes the DMA as their protector, contact point and regulator of best practice.

THE DIRECT MARKETING ASSOCIATION (UK) LTD. TEL: 020 7291 3300 EMAIL: INFO@DMA.ORG.UK
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