Click Logo to go to home page
About the DMA New windowDMA Membership Find a DM Supplier or Agency News/Press Events & Training
 
DMA for Consumers
DMA HOME            SEARCH THIS SITE 
POSTAL AFFAIRS

Introduction
Domestic Issues
International Issues

CONTACT INFORMATION
For enquiries please contact Director of Postal Affairs & Industry Development

Phone 020 7291 3300
Email info@dma.org.uk
CORPORATE LOGIN

EMAIL:
PASSWORD:
 


For a password reminder simply enter your email address and click the Login button.


To register on this site and to receive DMA communications please click here.





Privacy Policy
Terms & Conditions


Domestic Issues



Domestic postal affairs focus on issues within the UK, which have a direct impact on the UK direct marketing industry.

About Domestic Issues

The DMA's current focus is to ensure postal services reflect and meet the needs of the UK direct marketing industry, both now and in the future. Therefore the focus is on regulatory developments and Royal Mail developments.


Postal & Distribution Committee

click to view/download this PDF file (26KB) DMA Postal Committee Members
(Published: 27 Aug 2004 - 26KB)
List of Postal Committee Members - 2004

click to view/download this PDF file (64KB) Postal & Distribution Committee Meeting Minutes
(Published: 8 Jul 2004 - 64KB)
Postal and Distribution Committee Meeting Minutes - July 2004.

click to view/download this PDF file (39KB) DMA Postal Affairs Positions
(Published: 1 Nov 2003 - 39KB)
Postal Affairs position - 2003.

VAT & Postal Services

click to view/download this PDF file (333KB) VAT Rules 2004
(Published: 27 Aug 2004 - 333KB)
DMA presentation document on VAT Rules 2004

click to view/download this PDF file (32KB) Council Update
(Published: 5 Jun 2004 - 32KB)
Exchange of Views in the Council´s Working Party on Tax Questions concerning the Commission´s proposal on VAT on Postal Services

click to view/download this PDF file (31KB) VAT summary
(Published: 24 Apr 2004 - 31KB)
The last obstacle to competition - DMA summary

click to view/download this PDF file (55KB) Review of RM Special Privileges
(Published: 24 Mar 2004 - 55KB)
Postcomm Consultation

click to view/download this PDF file (172KB) EU draft directive
(Published: 10 Jul 2003 - 172KB)
EU draft proposal for a council directive

Quality of Service

click to view/download this PDF file (37KB) Royal Mail reports some of the best Quality of Service results
(Published: 3 Mar 2006 - 37KB)
The latest Quality of Service results from Royal Mail covering 5 September to 4 December 2005 (Q3) are some of the best on record.

click to view/download this PDF file (59KB) Postcomm consultation on 2006 Royal Mail Price & Service Quality Review
(Published: 7 Jan 2005 - 59KB)
The DMA have responded to the above postcomm consultation.

click to view/download this PDF file (38KB) Compensation Scheme
(Published: 9 Aug 2004 - 38KB)
Postwatch explanation of compensation scheme

click to view/download this PDF file (41KB) Royal Mail Price 2006
(Published: 17 Jun 2004 - 41KB)
2006 Royal Mail Price and Service Quality Review. Consultation about Process, Timetable and Main Issues for the Review.

click to view/download this PDF file (42KB) Royal Mail Update
(Published: 26 May 2004 - 42KB)
Postcomm to probe Royal Mail’s serious service quality failings.

click to view/download this PDF file (43KB) PN10
(Published: 16 Mar 2004 - 43KB)
Postcomm sets timetable for Royal Mail’s price control and service quality review

click to view/download this PDF file (40KB) Financial Penalty Confirmed
(Published: 25 Nov 2003 - 40KB)
Postcomm confirms £7.5m penalty on Royal Mail

Postage Paid Impressions (PPI)

click to view/download this PDF file (22KB) Letter from Royal Mail
(Published: 30 Jul 2004 - 22KB)
Royal Mail letter re: the deployment of the PPI design changeover project

click to view/download this PDF file (18KB) Letter to Royal Mail
(Published: 24 Jul 2004 - 18KB)
DMA letter to Royal Mail re: PPI testing with Royal Mail

click to view/download this PDF file (44KB) PPIs complaint July04
(Published: 22 Jul 2004 - 44KB)
Outline of DMA's complaint to PPI

click to view/download this PDF file (14KB) Royal Mail PPI Reply
(Published: 2 Jul 2004 - 14KB)
Copy of Royal Mail's letter re: PPI Test with BCA

click to view/download this PDF file (35KB) Proposed Trial Specifications April 04
(Published: 20 Apr 2004 - 35KB)
Proposed indicia / envelope creative trial specification document.

click to view/download this PDF file (47KB) Letter to DMA re: PPI Design
(Published: 5 Nov 2003 - 47KB)
Royal Mail letter to DMA

click to view/download this PDF file (28KB) Letter Alison White Royal Mail re ppi designs
(Published: 3 Sep 2003 - 28KB)
DMA's letter to Royal Mail

click to view/download this PDF file (27KB) Letter to Paul Rich at Royal Mail
(Published: 6 Aug 2003 - 27KB)
DMA's letter to Royal Mail re: new PPI's

Size Based Pricing

click to view/download this DOC file (73KB) Size Based Pricing or Pricing in Proportion Questionnaire
(Published: 26 May 2005 - 73KB)
At a Postcomm seminar on 18 May 2005, Postcomm explained their consultation document on the above proposals, which they are "minded to accept". Considerable concern was expressed regarding the reduction of the implementation period from 12 to 7 months. Postcomm are now asking for evidence from the organisations affected, in order to restore the 12 month period. In order to facilitate this, the DMA have produced a questionnaire for members to complete.

click to view/download this PDF file (180KB) Size based pricing consultation
(Published: 1 Jul 2004 - 180KB)
Royal Mail’s Proposal to Introduce Size Based pricing - DMA's submission.

click to view/download this PDF file (76KB) CG401
(Published: 27 Apr 2004 - 76KB)
Letters should be priced by size, Royal Mail proposes.

click to view/download this PDF file (90KB) SBP Executive summary (web site versions)
(Published: 9 Sep 2003 - 90KB)
Royal Mail’s application for a Direction by Postcomm

click to view/download this PDF file (17KB) SBP Announcement DMA
(Published: 8 Sep 2003 - 17KB)
Royal Mail letter to DMA re: formal application to Postcomm

click to view/download this PDF file (143KB) SBP Prices and Price Structures final
(Published: 1 Sep 2003 - 143KB)
Indicative specifications and prices contained in Royal Mail's application to Postcomm

click to view/download this PDF file (59KB) Size Based Pricing
(Published: 1 Jun 2002 - 59KB)
DMA Response to Royal Mail

Competition

click to view/download this PDF file (44KB) Postcomm consultation on Revised Market Opening Timetable
(Published: 7 Jan 2005 - 44KB)
The DMA have responded to the postcomm consultation.

click to view/download this PDF file (47KB) Postcomm proposes full market opening of the UK Postal Services market
(Published: 4 Oct 2004 - 47KB)
Consultation launched on a package to promote competition in postal services, promote greater efficiency and service quality and ease competitors entry into the market.

click to view/download this PDF file (43KB) DPAGUK access deal
(Published: 23 Apr 2004 - 43KB)
Royal Mail has signed an access agreement with Deutsche Post which will provide the German company with access to Royal Mail’s local sorting and delivery network.

click to view/download this PDF file (55KB) Postcomm CMR
(Published: 1 Apr 2004 - 55KB)
Postcomm’s Competitive Market Review: DMA’s submission

click to view/download this PDF file (37KB) Access guidance document MW
(Published: 3 Mar 2004 - 37KB)
Postcomm publishes its observations on Royal Mail’s access agreement with UK Mail Ltd

click to view/download this PDF file (496KB) DSA User Guide (Assess Standard)
(Published: 12 Feb 2004 - 496KB)
Standard Service for Inward Mail Centres Users Guide

click to view/download this PDF file (97KB) UK MAIL hard copy
(Published: 1 Feb 2004 - 97KB)
Historic agreement signed for access to postal facilities

BREs

click to view/download this PDF file (45KB) BREs complaint July04
(Published: 1 Jul 2004 - 45KB)
Outline of DMA's complaint

click to view/download this DOC file (32KB) PO Box with Selctpost customer letters
(Published: 19 Nov 2003 - 32KB)
Information about PO Box and Selectapost accounts.

click to view/download this DOC file (26KB) PO Box customer letters
(Published: 18 Nov 2003 - 26KB)
Information about PO Box customer letters

Letter of Understanding (LOU)

click to view/download this PDF file (58KB) Revised Letter of Understanding draftDR
(Published: 27 Jul 2004 - 58KB)
A Letter of Understanding between the Direct Marketing Association and Royal Mail

click to view/download this PDF file (30KB) Report to the LOU Strategy Group
(Published: 1 Feb 2002 - 30KB)
The purpose of this report is to inform the Strategy Group on the meeting of the Strategy Group, its recommendations and an overall review of the LOU.

click to view/download this PDF file (52KB) TOR for hubs
(Published: 12 Jul 2001 - 52KB)
Draft terms of reference for Letter of Understanding

click to view/download this PDF file (49KB) Letter of understanding
(Published: 25 Jun 2001 - 49KB)
Letter of understanding between the DMA and Royal Mail.

Regulatory Affairs

click to view/download this PDF file (39KB) Judicial Review of Postcomm
(Published: 8 May 2007 - 39KB)
The Review related to compensation payments by Royal Mail for failing to meet the standards of service targets set under its licence. This led to it paying very substantial sums in compensation to its bulk mail customers but it also withheld a significant amount on the basis of its interpretation of an exclusion clause within the conditions of the Scheme.

click to view/download this PDF file (26KB) 2006 Royal Mail Price and Service Quality Review, supplementary paper 2
(Published: 2 Sep 2005 - 26KB)
The DMA's reponse to Royal Mail's initial Price and Service Quality Review proposals (supplementary paper 2).

click to view/download this PDF file (66KB) 2006 Royal Mail Price and Service Quality Review
(Published: 2 Sep 2005 - 66KB)
DMA's reponse to Royal Mail's initial Price and Service Quality Review proposals.

click to view/download this PDF file (78KB) Royal Mail’s revised proposals for Size Based Pricing (“Pricing in Proportion”)
(Published: 15 Jul 2005 - 78KB)
The DMA’s response to Postcomm’s consultation on Royal Mail’s revised proposals for Pricing in Proportion.

click to view/download this PDF file (61KB) Postal Code of Practice for Common Operational Procedures
(Published: 8 Jul 2005 - 61KB)
The DMA has responded to the above Postcomm consultation. The DMA's submission majors on the need to ensure the effective repatriation of misdirected and misdelivered mail between operators; ensuring user trust and confidence in the UK postal system; and the effectiveness of the code.

click to view/download this PDF file (59KB) Protecting the Integrity of Mail - code of practice
(Published: 23 Jun 2005 - 59KB)
The DMA has responded to Postcomm's consultation on Protecting the Integrity of Mail - code of practice. The DMA's submission majored on ensuring users' trust and confidence in the mail process was enhanced and that such a code did not act as a barrier to entry to new postal entrants.

click to view/download this PDF file (34KB) Postcomm consultation on Notice of a Proposed Direction for RM to Prohibit the Carriage of Firearms
(Published: 17 Mar 2005 - 34KB)
DMA's response to Postcomm's Consultation

click to view/download this PDF file (107KB) Licences under the PSA 2000 - Licensing Framework in a fully open market
(Published: 10 Mar 2005 - 107KB)
Postcomm consultation - The DMA's submission majored on the need to ensure that there was a clear and simple licensing system that did not deter new entrants into the market and maintained user confidence.

click to view/download this PDF file (89KB) Royal Mail's Management of the PAF - DMA's submissionto the Postcomm consultation
(Published: 18 Oct 2004 - 89KB)
The DMA's summission covers areas such as the importance of PAF, ownership, address quality, access and further arrangements.

click to view/download this PDF file (62KB) PAF Briefing for Trade Associations
(Published: 11 Aug 2004 - 62KB)
Postcomm's consultation on Royal Mail's management of PAF

click to view/download this PDF file (38KB) Postcomm CMR April 04
(Published: 26 Jul 2004 - 38KB)
The DMA Submission to Postcomm’s Competitive Market Review

click to view/download this PDF file (72KB) Size based pricing consultation July04
(Published: 23 Jul 2004 - 72KB)
DMA’s submission to RM’s proposal to introduce size based pricing

click to view/download this PDF file (42KB) Royal Mail price June 2006
(Published: 17 Jun 2004 - 42KB)
DMA's response to Postcomm Consultation about Process, Timetable and Main Issues for the Review.

click to view/download this PDF file (34KB) Royal Mail licence conditions
(Published: 3 Jun 2004 - 34KB)
The DMA's Submission to Royal Mail Licence Condition 1: Exceptions to the Universal Service Obligation - Collections.

click to view/download this PDF file (43KB) The UK Letters Market 2000-2003
(Published: 22 Apr 2004 - 43KB)
The DMA's response to Postcomm report on UK Letters Market.

click to view/download this PDF file (44KB) Special Privileges 40315
(Published: 24 Mar 2004 - 44KB)


click to view/download this PDF file (76KB) Review of Royal Mail's Special Privileges
(Published: 24 Mar 2004 - 76KB)


click to view/download this PDF file (59KB) Review of Universal Postal Service
(Published: 1 Feb 2004 - 59KB)


click to view/download this PDF file (54KB) Assessing Competitiveness in Postal Services
(Published: 9 Jan 2004 - 54KB)


click to view/download this PDF file (31KB) DMA Postal Affairs Positions
(Published: 1 Nov 2003 - 31KB)


click to view/download this PDF file (60KB) Review of Postcomm's Consultation Procedures
(Published: 14 Oct 2003 - 60KB)


click to view/download this PDF file (53KB) Postwatch Forward Work Programme FU Plans 2003 to 2006
(Published: 2 Oct 2003 - 53KB)


click to view/download this PDF file (55KB) Postcomms's Approach to Exemptions to License PSA 2000
(Published: 1 Oct 2003 - 55KB)


click to view/download this PDF file (55KB) Review of Royal Mail's Licence Condition 20
(Published: 16 Sep 2003 - 55KB)


click to view/download this PDF file (72KB) Proposed Changes to Royal Mail's Standard Parcels etc
(Published: 2 Sep 2003 - 72KB)


click to view/download this PDF file (76KB) Notice of Proposed Direction to Royal Mail on Downstream Access
(Published: 20 Aug 2003 - 76KB)


click to view/download this PDF file (79KB) Producer Responsibility Scheme
(Published: 19 Aug 2003 - 79KB)


click to view/download this PDF file (116KB) The Universal Postal Service in the UK - DMA response
(Published: 27 Jul 2003 - 116KB)
The Universal Postal Service in the UK: What services should be provided

click to view/download this PDF file (45KB) Compensation Scheme for Delays by Royal Mail
(Published: 30 Jun 2003 - 45KB)


click to view/download this PDF file (71KB) Postcomm's Draft 2003 Forward Work Porgramme
(Published: 19 Mar 2003 - 71KB)


click to view/download this PDF file (84KB) Memorandum of Understanding
(Published: 1 Jan 2003 - 84KB)


click to view/download this PDF file (106KB) Review of Congsignia plc Price Service Quality Compensation Scheme
(Published: 26 Oct 2002 - 106KB)


click to view/download this PDF file (176KB) Review of Congsignia plc Price Service Quality Regulations
(Published: 25 Oct 2002 - 176KB)


click to view/download this PDF file (74KB) Implentation of European Directive on Postal Services
(Published: 1 Sep 2002 - 74KB)


click to view/download this PDF file (109KB) Licences under the Postal Svcs Act 2000 - Standard Conditions
(Published: 27 Aug 2002 - 109KB)


click to view/download this PDF file (72KB) Exceptions to the Universal Service Obligation July 2002
(Published: 1 Jul 2002 - 72KB)


click to view/download this PDF file (99KB) Size Based Pricing June 2002
(Published: 18 Jun 2002 - 99KB)


click to view/download this PDF file (87KB) Postcomm Proposals for Promoting Effective Competition - DMA Response
(Published: 1 Jan 2002 - 87KB)


click to view/download this PDF file (115KB) Financial Penalites - Statement of Policy July 2001
(Published: 1 Jul 2001 - 115KB)


click to view/download this PDF file (31KB) Postcomm's Interim Approach to Licencing Statment
(Published: 1 May 2001 - 31KB)


Postwatch Trade Association Forum (TAF)