The DMA's current focus is to ensure postal services reflect and meet
the needs of the UK direct marketing industry, both now and in the future.
Therefore the focus is on regulatory developments and Royal Mail developments.
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Postage Paid Impressions (PPI) |

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Royal Mail letter re: the deployment of the PPI design changeover project
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DMA letter to Royal Mail re: PPI testing with Royal Mail
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Outline of DMA's complaint to PPI
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Copy of Royal Mail's letter re: PPI Test with BCA
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Proposed indicia / envelope creative trial specification document.
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Royal Mail letter to DMA
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DMA's letter to Royal Mail
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DMA's letter to Royal Mail re: new PPI's
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The DMA have responded to the postcomm consultation.
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Consultation launched on a package to promote competition in postal services, promote greater efficiency and service quality and ease competitors entry into the market.
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Royal Mail has signed an access agreement with Deutsche Post which will provide the German company with access to Royal Mail’s local sorting and delivery network.
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Postcomm’s Competitive Market Review: DMA’s submission
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Postcomm publishes its observations on Royal Mail’s access agreement with UK Mail Ltd
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Standard Service for Inward Mail Centres Users Guide
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Historic agreement signed for access to postal facilities
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The Review related to compensation payments by Royal Mail for failing to meet the standards of service targets set under its licence. This led to it paying very substantial sums in compensation to its bulk mail customers but it also withheld a significant amount on the basis of its interpretation of an exclusion clause within the conditions of the Scheme.
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The DMA's reponse to Royal Mail's initial Price and Service Quality Review proposals (supplementary paper 2).
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DMA's reponse to Royal Mail's initial Price and Service Quality Review proposals.
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The DMA’s response to Postcomm’s consultation on Royal Mail’s revised proposals for Pricing in Proportion.
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The DMA has responded to the above Postcomm consultation. The DMA's submission majors on the need to ensure the effective repatriation of misdirected and misdelivered mail between operators; ensuring user trust and confidence in the UK postal system; and the effectiveness of the code.
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The DMA has responded to Postcomm's consultation on Protecting the Integrity of Mail - code of practice. The DMA's submission majored on ensuring users' trust and confidence in the mail process was enhanced and that such a code did not act as a barrier to entry to new postal entrants.
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DMA's response to Postcomm's Consultation
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Postcomm consultation - The DMA's submission majored on the need to ensure that there was a clear and simple licensing system that did not deter new entrants into the market and maintained user confidence.
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The DMA's summission covers areas such as the importance of PAF, ownership, address quality, access and further arrangements.
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Postcomm's consultation on Royal Mail's management of PAF
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The DMA Submission to Postcomm’s Competitive Market Review
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DMA’s submission to RM’s proposal to introduce size based pricing
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DMA's response to Postcomm Consultation about Process, Timetable and
Main Issues for the Review.
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The DMA's Submission to Royal Mail Licence Condition 1: Exceptions to the Universal Service Obligation - Collections.
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The DMA's response to Postcomm report on UK Letters Market.
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The Universal Postal Service in the UK: What services should be provided
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