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The Government has launched a new strategy to empower consumers. Entitled “A Fair Deal for All”, the strategy will form the basis of the Government's consumer policy for the next decade.
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DMA summary of proposed Unfair Commercial Practices Directive
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Summary of amendments to the Distance Selling Regulations
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Guidance for Business – Changes to the Distance Selling Regulations
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DMA summary of General Product Safety Regulations
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Websites offering the latest expensive hi-tech gadgets as a ‘free gift’ in return for buying a low-value product are the subject of an warning to consumers by the Office of Fair Trading.
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In the first ever cross-border court action taken in Europe to stop a trader in one country deceiving consumers in another, the commercial court in Brussels has ruled in favour of the OFT.
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DMA summary of the supplementary consultation on the supply of extended warranties on domestic goods
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The Office of Fair Trading's new, co-ordinated approach to consumer education in the UK.
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DTI Consultation on proposals to improve consumer protection when purchasing goods or services in their home.
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OFT report on the market study into doorstep selling.
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Proposal for a Directive concerning unfair business-to-consumer commercial practices in the internal market
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DMA summary of the General Product Safety Regulations
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DMA summary of the Directive for General Product Safety
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Law Commission's Consultation Paper on Unfair Terms in Contracts
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DMA response to the proposal for a directive concerning Unfair Business-to-Consumer Commercial Practices
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Consultation paper on proposed Regulations on Consumer Protection Co-operation
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DTI consultation document on proposed Unfair Commercial Practices Directive
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DMA Response to consultation on proposed changes to the Unsolicited Goods and Services Act 1971
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Report from the European Commission on the Safety of Services for Consumers
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DMA Summary of consultation on proposed changes to the Unsolicited Goods and Services Act 1971
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Consultation on proposed changes to the Unsolicited Goods and Services Act 1971 by means of a Regulatory Reform Order
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DMA Response to Unfair Contract Terms - A joint Consultation Paper
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DMA summary of Law Commission's consultation paper on Unfair Contract Terms
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