Members must designate a person to act as a Compliance Officer - Section 3.3 of the DM Code.

The role of the member Compliance Officer should include the following:

Have a thorough knowledge of the provisions of the Code and of relevant legislation.

Attend, or complete online, at least one Compliance Awareness Seminar.

Ensure the Annual Compliance Questionnaire is completed.

Act as a point of contact for the Association on all Compliance matters.

Ensure distribution of the Code and provide appropriate training to all relevant members of staff and anyone working on behalf on the member, compiling internal compliance training records, which may be inspected by the Association on request.

All direct marketing activities within a membership organisation are - covered by the Code and the nominated Compliance Officer must ensure that the organisation follows the Code across its entire range of direct marketing activities.