teractive Intelligence Group is a global provider of contact centre automation, unified communications, and business process automation software and services for mid-size to large organisations. Founded in 1994 and now backed by more than 4,500 customers worldwide, Interactive Intelligence is profitable and debt free with annual 2011 revenues of $209.5 million. For the contact centre as well as the enterprise, our standards-based IP platform unifies every aspect of your business. Contact Center - Cloud based, or on-premise, get everything your contact center needs to offer consistent, world-class service in a single pre-integrated application suite. Unified Communications - Support your users with a single all-software, SIP-based IP PBX application suite that easily integrates with your existing business applications. Business Process Automation - A unique and cost-effective solution for process automation and management running on a single platform. At Interactive Intelligence, it’s what we do.